About MyTeams
Get better connected
Learn more about what your customer's think of your company's service. Ask them the important questions you need to know. How was my service? When you use MyTeams your customers can give you the important feedback your company needs to know to improve your service. It's easy for your customers to give you this information because with 1 click you will know if your clients are satisfied or if they need more attention.
Keeping up with the times.
It's easy so your customers will more often give your company the information (tools) its needs to improve your service. In the past, company's used questioners which everybody doesn't have the time to complete? Now with MyTeams you can just use smiley faces to find out what needs to be done to ensure your customers are kept happy. With MyTeams you can make sure; you immediately know what is happening on ground level in your business. This allows your company to quickly act and rectify the situation instantly instead of waiting for your customers to become annoyed and complain. Your customers will be impressed your company ensures immediately that they are kept happy.
Improve customer service
Without MyTeams how will you know if your customers are happy or not. You managers will not tell you because it's a bad reflection on their job. This is critical to being successful; your top management needs to know who is performing and who is not. You can send feedback request to your customers after your team has engaged with the customer and this will allow you to know how your company's employees performed. Obviously if you have good feedback you need to acknowledge who is responsible. If you have negative feedback you need to identify this problem and make improvement as fast as possible so you don't lose any customer.